Shipping policy

Shipping Policy

Thank you for shopping at Ann-Viraa Fashion! We are committed to ensuring a smooth and transparent shipping process for our customers. Please read the following policy carefully for details about shipping timelines, costs, and procedures.

Processing Time

Orders are processed within 1-3 business days of payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive an email confirmation once your order has been shipped, along with a tracking number.

Shipping Options and Delivery Times

We offer the following shipping options:

Standard Shipping (Canada):
- Delivery Time: 5-10 business days
Express Shipping (Canada):
- Delivery Time: 2-5 business days
United States Shipping:
- Standard Delivery Time: 7-14 business days
International Shipping:
- Delivery Time: 10-20 business days, depending on location.

Please note: Delivery times are estimates and may vary due to unforeseen circumstances such as weather, customs delays, or carrier disruptions.

Free Shipping Offer

We are pleased to offer free standard shipping Canada-wide for a limited time during our promotional period. Free shipping is automatically applied at checkout.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. Use the tracking link provided to monitor the progress of your shipment.

Customs, Duties, and Taxes

For international orders, customs duties and taxes may apply depending on your country’s regulations.
Any additional charges are the responsibility of the customer.
Ann-Viraa Fashion is not responsible for delays caused by customs clearance.

Shipping Address

Please ensure your shipping address is correct at the time of purchase. We cannot redirect packages once they are in transit.
Ann-Viraa Fashion is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

In the rare event your package is lost or arrives damaged, please contact us at info@annviraafashion.com within 7 days of delivery.
We will work with the carrier to resolve the issue and offer a replacement or refund as appropriate.

Returns and Exchanges

Please refer to our Return and Refund Policy for details on returns and exchanges.

For any questions or concerns regarding our shipping policy, feel free to reach out to our support team at info@annviraafashion.com. We’re here to help!